IFS offers service that stands out for telecommunications leaders

Technology leadership, from capabilities to execution

It's Time to Get Serious about Service


The telecommunications industry, like many others, is in the midst of a major shift. Empowered customers and lower barriers to entry have made service a key component of telco success. To get service right, businesses need to rethink not just how they manage service, but how to master the unity of smart business decisions and technologies. Businesses looking to manage a complex web of service types, from tower repairs to consumer visits, look to the service execution leader: IFS. This page shows some of the ways that we do it.

IFS a leader for the fifth time in the Gartner 2020 Magic Quadrant for FSM

Don't just take it from us, hear what Gartner has to say about IFS service management. For the fifth consecutive time, Gartner has named IFS a Leader in the Magic Quadrant for Field Service Management with IFS positioned highest in ability to execute. Download the full report to see what the state of service management looks like.

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e-Book: Next-Gen Service for Next Gen Telco

Service excellence isn't easily achieved, but with the right partner, business mindset, and forward-thinking approach, best-in-class service delivery is attainable. Download this eBook to see how telco leaders like you are mastering service to deliver unequivocally for their customers.

BEST-IN-CLASS SERVICE SOFTWARE FROM IFS

Service software moves should be true upgrades. Learn about the breadth of capabilities, and depth of execution, that will offer you service mastery without compromise.

Moving telco service beyond business as usual.

Telco leaders can't rely on a business-as-usual mindset any more. Download this factsheet to learn how IFS provides market-leading tools to give telco businesses the edge across all service interactions.

IFS Service Management Brochure

Today's customer expectations are higher than ever before, and service organizations are expected to deliver successful customer outcomes while navigating an uncertain and unpredictable landscape. To meet these customer expectations, you need a service management solution that’s engineered to master complexity.

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