Discover How Your Experts Can Be Anywhere Instantly
Remote Assistance: See it in Action

Customers are reimagining how they do business in order to make better use of precious resources, reduce costs and maintain social distancing.

IFS Remote Assistance has a transformative, immediate impact on the way your teams give and receive help remotely. It delivers virtual hands-on assistance, enabling remote experts to resolve problems as if they were working side-by-side with a customer or engineer on site. It means your experts can be anywhere, instantly, using merged reality to guide and resolve. It can be rolled out to hundreds of staff in just a few days and requires minimal training.

Learn how IFS customers derive value from this tool, including faster onboarding of new talent, improved customer experience, and increased technician efficiency improvement up to 20%.

Watch this on demand webinar and listen to our industry experts as they share real-world use cases and present a demo of Remote Assistance. And discover how Remote Assistance can help:

  • Eliminate service visits, by remote resolution, interfacing directly with your customers
  • Maximize the reach of experienced technicians and enable them to share knowledge with on-site engineers
  • Prevent downtime, use resources more efficiently and reduce costs
  • Accelerate and simplify problem diagnosis and resolution