Your Key to Proven Service Success in a Dynamic World? 

The most powerful workforce planning & scheduling optimization

Button

Partner with the Service Optimization Leader for Real Results

Scheduling optimization is a must for your engine of growth—your service organization. They must handle real-time changes daily while strategically planning for the future, like offering predictive and outcomes-based service. Yet 'workforce optimization' is used loosely by vendors. See what makes ours superior, and how it can improve SLA compliance by 81% and technician productivity by 33%, while reducing travel time by 35%.

Think you need costly customizations? Think you can't manage long-term projects, crews, complex contracts and SLAs, or spare parts and inventory seamlessly with one platform? Think again. Find out why real-time optimization, scalability and AI should matter when it comes to your workforce planning and scheduling.

Form Title

Insert a page specific text here.

See the Difference that True Optimization, Scalability and AI Makes


Lorem ipsum dolor sit amet

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Real Results from the Most Complex Service Operations

Over 60% of public transit rides in the US, UK, and Australia are taken using Cubic Transportation Systems (CTS). The company processes more than 24 billion transactions annually and has over 130,000 transit devices installed globally. IFS technology is essential to their service success.

“IFS Workforce Planning & Scheduling is a phenomenally powerful tool. It is key to us delivering the outcomes our customers want in the most efficient way possible.” — Mike Gosling, IT Service Platforms Manager, Cubic Transportation Systems

7-Time Gartner Magic Quadrant Leader for Field Service Management

In the 2022 Gartner® Magic Quadrant™ for Field Service Management, IFS was positioned highest on Ability to Execute and furthest on Completeness of Vision. Our scheduling optimization engine was also recognized for its ability to manage volatile scheduling needs for global companies with tens of thousands of users.

Reduce Your Fuel Costs and Carbon Footprint

With global gasoline prices reaching all-time highs, and a climate emergency looming on the horizon, there has never been a more critical time to get your optimization house in order.

Read the factsheet to learn how to:

  • Reduce your service technicians' travel time by an average of 35%
  • Increase work order volume by up to 73% and reduce subcontractor spend by up to 49%
  • Calculate your potential cost and CO2 emissions savings

Going Beyond Appointment Scheduling to Total Service Optimization


Download this whitepaper to see how best-in-class planning and scheduling can optimize service operations and bring in new customers.

Read the whitepaper to learn:
  • What capabilities set the best-in-class apart
  • How to layer values for smarter scheduling
  • How multi-horizon planning can lower your business risk

Predict, Forecast, and Optimize Your Workforce in Real-Time

Matching team resources with fluctuating demand over multiple time horizons is tough. Yet capacity planning must be flexible, extending visibility to support automation of the schedule weeks and even months into the future. In this technology spotlight, we examine different mechanisms to optimize capacity planning, including the ability to increase automation using real-time and operational time horizons.

Create capacity for growth

Boost technician utilization with AI-powered planning and scheduling optimization. Your technicians can do more jobs, and at the right time, to maximize capacity. Grow your business by selling more advanced services and multi-level SLAs. 

Download the whitepaper

Lorem ipsum dolor sit amet

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Sed placerat leo id metus euismod placerat. Nulla at mi a nulla fermentum vestibulum. Ut at augue ex.

Find Out What IFS Can Do for You

Get in touch with us below. One of our experts will follow up to get some basic data on your service operations and cost metrics so we can share quantifiable benefits you'd enjoy from IFS technology.