Unlock peak performance with cutting-edge AI-driven workforce planning and management software. Elevate first-time-fix rates and customer satisfaction today
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IFS Field Service Management for Manufacturers
Where data drives decisions, technology fuels efficiency, and people deliver at the
Moment of Service
Download the Report Now
The Power of Real-time Optimization
World-class expertise and technology with out of the box functionality
“To have a happy consumer, we should be easy to book, we should be there quick, we should inform leading up to the visit, and we should solve it first try. By doing that, we have a happy consumer. We selected the vendor, and now we are rolling out this solution across Europe. And the solution is, of course, IFS."
Be WISE with Data-Driven Insights
The What If Scenario Explorer provides strategic forecasting capabilities to help organizations adapt to changing scenarios and predict the optimal combination of resources they will need. The ability to conduct granular testing before committing your strategic decisions to an operational course of action allows you to maximize your profits while keeping risks in control.
Stand Out Service Trends | Future of Field Service
This report highlights key insights from the top 50 service leaders shaping the future of field service. Divided into three core areas—People, Process, and Technology—the report reflects on the essential factors driving transformation and innovation. It emphasizes modernizing talent approaches, adapting service delivery, and leveraging advanced technologies like AI. The featured leaders excel in creating inclusive environments, focusing on customer intimacy, and harnessing cutting-edge solutions.
We have the experience and reputation you can trust
We are proud to have successfully transitioned 22 Click Software customers to IFS across manufacturing, telco, utilities and other service-centric industries across the world.
That’s over 100,000 engineers who are now using IFS and operate on average with 15-20% greater productivity and a 30% reduction in travel time with an automated AI-powered scheduling platform (based on average known IFS Planning and Scheduling Optimization benefits).
Seamlessly Transition to IFS Planning & Scheduling Optimization
Download our eBook to navigate the move from ClickSoftware FSE to IFS. Discover step-by-step transition guides, robust out-of-the-box features, AI-powered scheduling, and proven scalability. Improve productivity and customer satisfaction today!
100% visibility with service parts management software
Inventory represents an essential yet costly component of service operations. To achieve optimum performance while keeping costs low, organizations must carefully balance stock levels, locations, spare parts, service levels and more. IFS’s comprehensive parts and spare parts functionality is proven to handle these challenges, going beyond standard stock management to deliver complete service parts optimization.
IFS is positioned in the Leaders Category in the IDC MarketScape for FSM
We are proud to retain our position in the Leaders Category of the IDC MarketScape: Worldwide Field Service Management Applications 2023-2024 Vendor Assessment.
Within the report IDC highlight IFS’ strengths in AI powered Planning and Scheduling Optimization and our multi-focused field service offering that can meet the needs of resource, customer, outcome, project, and asset-centric environments.
"IFS have enabled us to transform our operations from 57% automation and 43% manual scheduling to 80% automation with the rest focusing on exception handling"
Senior Consultant
Konica Minolta
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Learn more about IFS Planning & Scheduling Optimization
10 Questions to ask...
when evaluating your next field workforce planning and scheduling solution
IFS Planning & Scheduling Optimization
Powerful strategic and operational tools for mobile resource planning
IFS scenario analysis & predictive modeling software
The what-if scenario explorer (WISE) featured in IFS Planning & Scheduling Optimization means that your ideas can be thoroughly tested before you put them into practice.
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