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Service, Reimagined for What’s Next
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Smarter support, intelligent automation, and AI-powered decisions, built into the way your teams already work.
The demands on service teams are changing, and so is the technology behind them. With AI moving from buzzword to built-in, IFS assyst 25R1 is designed to help you work faster, collaborate better, and simplify complexity without adding new layers of admin.
In this webinar, we’ll walk through the latest innovations in IFS assyst, from intelligent automation to integrated collaboration, showing how assyst 25R1 brings forward-looking capabilities to everyday service challenges.
What you’ll see in the session:
- Smarter IFS assyst Copilot: Industrial AI that supports users and agents in real time, helping them act faster with greater accuracy—no rule management required
- Integrated collaboration: Swarming through Microsoft Teams, with AI-generated summaries and searchable records
- Streamlined request experiences: Smarter forms and improved visibility logic that help reduce input errors and improve first-time resolution
- Insightful reporting: A new project burndown view and admin tools that reduce reporting noise while increasing clarity
- Platform and UI enhancements: Secure connection management, improved import performance, and continued UI evolution, including a preview mobile app with Microsoft Intune MDM support
What You’ll See in the Session:
- Smarter IFS assyst Copilot: Industrial AI that supports users and agents in real time, helping them act faster with greater accuracy—no rule management required
- Integrated collaboration: Swarming through Microsoft Teams, with AI-generated summaries and searchable records
- Streamlined request experiences: Smarter forms and improved visibility logic that help reduce input errors and improve first-time resolution
- Insightful reporting: A new project burndown view and admin tools that reduce reporting noise while increasing clarity
- Platform and UI enhancements: Secure connection management, improved import performance, and continued UI evolution, including a preview mobile app with Microsoft Intune MDM support
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Nam massa magna, accumsan venenatis arcu et, convallis efficitur purus. Suspendisse vitae vehicula risus. Ut sit amet cursus turpis, eleifend porttitor ex. Phasellus ac varius urna, ut rutrum libero. Curabitur hendrerit, lacus nec cursus egestas, mauris metus varius dui, a viverra nunc lacus non leo.
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What You’ll See in the Session:
- Smarter IFS assyst Copilot
- Integrated collaboration
- Streamlined request experiences
- Insightful reporting
- Platform and UI enhancements
Sami Musleh
Global Field CTO
With over a decade of IT leadership experience, Sami brings deep expertise in IT Service Management (ITSM), project delivery, and solution design. His background includes extensive experience in analyzing complex business requirements, leading ITIL process implementations, and guiding teams through technical challenges.
His proficiency in designing and managing robust ITSM solutions positions him as a knowledgeable speaker on how organizations can effectively leverage IFS assyst to enhance operational efficiency, service delivery, and strategic alignment.
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Nam massa magna, accumsan venenatis arcu et, convallis efficitur purus. Suspendisse vitae vehicula risus. Ut sit amet cursus turpis, eleifend porttitor ex. Phasellus ac varius urna, ut rutrum libero. Curabitur hendrerit, lacus nec cursus egestas, mauris metus varius dui, a viverra nunc lacus non leo.
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Register for the Webinar
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Nam massa magna, accumsan venenatis arcu et, convallis efficitur purus. Suspendisse vitae vehicula risus. Ut sit amet cursus turpis, eleifend porttitor ex. Phasellus ac varius urna, ut rutrum libero. Curabitur hendrerit, lacus nec cursus egestas, mauris metus varius dui, a viverra nunc lacus non leo.
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Nam massa magna, accumsan venenatis arcu et, convallis efficitur purus. Suspendisse vitae vehicula risus. Ut sit amet cursus turpis, eleifend porttitor ex. Phasellus ac varius urna, ut rutrum libero. Curabitur hendrerit, lacus nec cursus egestas, mauris metus varius dui, a viverra nunc lacus non leo.
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Nam massa magna, accumsan venenatis arcu et, convallis efficitur purus. Suspendisse vitae vehicula risus. Ut sit amet cursus turpis, eleifend porttitor ex. Phasellus ac varius urna, ut rutrum libero. Curabitur hendrerit, lacus nec cursus egestas, mauris metus varius dui, a viverra nunc lacus non leo.
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Nam massa magna, accumsan venenatis arcu et, convallis efficitur purus. Suspendisse vitae vehicula risus. Ut sit amet cursus turpis, eleifend porttitor ex. Phasellus ac varius urna, ut rutrum libero. Curabitur hendrerit, lacus nec cursus egestas, mauris metus varius dui, a viverra nunc lacus non leo.
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Nam massa magna, accumsan venenatis arcu et, convallis efficitur purus. Suspendisse vitae vehicula risus. Ut sit amet cursus turpis, eleifend porttitor ex. Phasellus ac varius urna, ut rutrum libero. Curabitur hendrerit, lacus nec cursus egestas, mauris metus varius dui, a viverra nunc lacus non leo.