See Why IFS is a 6-time Gartner Leader

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Dispatchers can effectively coordinate field activities in the moment

Utility organizations are dynamic. At any time, there are hundreds (if not thousands) of workers and vehicles in the field. Keeping track of all these moving pieces is difficult, but failure to do so can result in fleet maintenance issues, regulatory noncompliance, impacts to corporate liability, and most importantly – the safety of your workers.

IFS allows you to remotely track status and location information in real-time, knowing with certainty where your assets are, where they’ve been, and how your fleet is being operated. Providing you with more than just location data, our Location Solutions deliver deeper insights so you can develop an informed profile for every asset, including electric vehicles. With insight into current status and location, dispatchers and managers can effectively coordinate field activities in the moment.

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See What Kind of Tangible ROI Benefits IFS Customers Achieve

You heard it from our customers. Now hear what Gartner has to say about IFS. For the sixth consecutive time, IFS is a leader in the Gartner Magic Quadrant for Field Service Management and this year placed furthest out of all vendors on completeness of vision. Download the full report to see what Gartner says about all the FSM vendors and to gain insight into the transformational technology you’ll need to succeed in service in 2022.

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Real-time geolocation tracking and monitoring

Get the Location Solutions fact sheet to learn how to:
  • Capture detailed data – from the condition of each vehicle to driver conduct
  • Track and monitor vehicles, assets, and worker safety in the field in real-time
  • Enable workers in the field to report on equipment or performance issues as they arise

What emerging technologies can progressive utilities implement TODAY?

Now is the time to familiarize yourself with the emerging technologies that are quickly becoming must-haves for energy and water utilities, including real-time geolocation tracking. Read the Field Technologies Online report to learn more. 

IFS is a 5 time leader in the Gartner FSM Magic Quadrant

For the fifth consecutive time, Gartner has named IFS a Leader in the Magic Quadrant for Field Service Management with IFS positioned highest in ability to execute.

As noted by Gartner within the report, Magic Quadrant Leaders "demonstrate a market-defining vision of how technology can help service professionals achieve business objectives. Leaders have the ability to fulfill their vision through products, services, ecosystems and solid business results in the form of revenue and earnings."

Read the full report to learn about:
  • Current market trends and innovations in field service management
  • Comparisons of vendor strengths and cautions
  • What Gartner says about IFS

IFS Service Management Brochure

Today's customer expectations are higher than ever before, and service organizations are expected to deliver successful customer outcomes while navigating an uncertain and unpredictable landscape. To meet these customer expectations, you need a service management solution that’s engineered to master complexity.

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