IFS、5年連続でリーダー評価を獲得

ガートナー社の2020年の「フィールドサービス管理(FSM)についてのマジック・クアドラント」より
IFSは、ガートナー社のFSMについてのマジック・クアドラントにおいて、5年連続でリーダーとして評価されています。

ガートナー社は、マジック・クアドラント・レポートの中で、「リーダー」を以下のように位置付けています。「サービス・プロフェッショナルがビジネス目標を達成する上で、テクノロジーがどのように役立つかという点について、市場を定義するビジョンを擁し、さらには、製品やサービスならびにエコシステムを通してビジョンを実現し、収益という形で確かな成果を達成する能力を擁するもの」

マジック・クアドラント・レポートでは、以下の内容についても記載されています。詳しくは、マジック・クアドラントの全文(英語)をご覧ください。

  • 現在の市場動向とフィールドサービス管理分野におけるイノベーション
  • ベンダーの強みと懸念点の比較
  • IFSに関するガートナー社の見解

IFSは、フィールドサービス管理についてのマジック・クアドラントで再びリーダーに位置付けられたことを光栄に思います。これは、フィールドサービス管理ソリューションの提供において、IFSが継続的に革新的な取り組みを行ってきた成果の表れであると認識しています。IFSは、当社のお客様がサービスビジネスの継続的な成功に向けて先手を打ち、テクノロジーを適用し、前進することを支援してまいります。

Gartner, Magic Quadrant for Field Service Management, Jim Robinson, Naved Rashid, 6 July 2020

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from IFS.

Read the full report

Read the full report to learn about:

  • Current market trends and innovations in field service management
  • Comparisons of vendor strengths and cautions
  • What Gartner says about IFS
IFS is pleased to have been positioned once again as a Leader within the Magic Quadrant for Field Service Management. IFS attributes this to our commitment to continued innovation in delivering field service solutions that will help our customers anticipate, adapt and move forward for continued service success.

Gartner, Magic Quadrant for Field Service Management, Jim Robinson, (DATE)

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.


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